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Customer Lobby
7 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Suv, Concord, CA 12 Sep 2017
Overall they made the car buying experience enjoyable. My wife first looked at different vehicle and really treated her well. After four days of going back and forth between three vehicles we finally made a decision. After purchase several problems found on the vehicle. They took care of the vehicle... made it look great at no charge. Only down fall is all sales staff is new expect for very few. Show more
5 rate
Franco S., Antioch, CA 01 Sep 2017
Excellent service. Walked in looking for an Sub and was matched up with a great sales guy (Tony) who was helpful and attentive. I drove the Outlander, sat down and talked about options, ect., I left to think about it and was not pressured to buy on the spot , got a super nice email from the sales gu...y, spent a couple days negotiating a price via email and bought the vehicle - picked it up on the Saturday and was out of there in no time. Smooth and painless experience. Way different than the experience I had with the sales guy from Honda. Show more
5 rate
Benajmin Randall, San Rafael, CA 08 Aug 2017
So ive been searching all over and going to many, many different stores for an economical car. I just want a simple, cheap brand new car but for some reason every place ive been to is not interested in selling me a vehicles except Concord mitsu. One morning I was having breakfast at McDonalds and sa...w an ad in the paper it was the car for the price I thought it was worth, I immediately called the number and the receptionist quickly transferred me to a salesperson, he told me that he had three cars in that price range and to come in whenever I had time, I couldn't get off work until 8 but the guy was nice enough to stick around for me. I highly recommend this dealer because they really do have the best selection for good prices and the salesmen really value their customers. Show more
5 rate
Dennis S., Concord, CA 26 Jul 2017
I never thought I would ever say this about a dealership, but Concord Mitsubishi really changed my perspective about salesmen. Concord Mitsubishi has the largest inventory of new Mitsus I have seen in the past few weeks plus they keep their cars CLEAN! The people are actually competent and know what... they are talking about. My sales person was young, but he seemed honest and he was able to answer every question I had about their Lancer. I left after breakfast and came back with my brand new 2011 Lancer by lunch time. I have never purchased anything so important so easily before. Show more
5 rate
Deleoni, Oakland, CA 13 Jul 2017
I've been using your service department for almost five (5) years and always come away happy. All my services have been a 10. Youve also done warranty work for me with no hassle what so ever. Today, I did my 30k maintenance. I was going to go to Speed Element in Fremont because they were cheaper by ...$150. But Kevin explained to me why it is better to use Concord Mitsubishi. I am so glad that I listened to Kevin Graybehl. Kevin from the first time I brought my car to today has always been EXTREMELY helpful. AND....Joe the mechanic is the BEST!!! Not only is he a great mechanic that will explain everything to you, he also owns an Evolution. I just want to let you (hopefully I got the write person) know that I am a very happy happy customer. Concord Mitsubishi is so very fortunate to have employees like Kevin and Joe. Show more
5 rate
Leroy N., Livermore, CA 09 Jun 2017
I had a great car buying experience at Concord Mitsubishi. I was initially not looking forward to buying a new car since I did not want to deal with car salesmen who pressure me to buy a car. But that was not the case at the concord mitsu dealership. I had Joe and Ryan help me, and they made the pro...cess easy without any pressure to buy. They were very nice, knowledgeable, and efficient. I ended up buying a Lancer at a GREAT price and love it. Show more
5 rate
Gary U., Fairfield, CA 03 Apr 2017
I just picked up a Kia Soul and I am one happy freakin' car buyer. They had an Internet special price that was pretty good comparing prices from KBB and Edmund's. With our shrinking budget and poor credit rating I didn't think we'd be able to pull it off. Mr Lee was just wonderful to work with - she... helped get us the price and options that we could afford in a far simpler less tedious manner compared to other car buying experiences we've had. I'd highly recommend Concord Kia!. Show more
5 rate
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